1. Information We Collect

We collect information you provide directly, including account details, name, email address, billing or contact details, support messages, contact form submissions, purchase history, license keys, and download or product access records.

We may also collect technical information such as IP address, browser type, user agent, device or operating system information, crash logs, license activation details, and usage information needed to secure accounts, deliver downloads, troubleshoot errors, and enforce license limits.

2. Payments

Payments may be processed by third-party payment providers such as Stripe. We do not intend to store full credit card numbers on our servers. Payment providers may process payment details according to their own privacy and security policies.

3. How We Use Information

We use information to create and manage accounts, process purchases, deliver license keys and downloads, provide support, respond to contact requests, investigate crashes or defects, prevent fraud or abuse, enforce license limits, improve products, and comply with legal or payment-processing obligations.

4. Terms Acceptance Records

When you complete checkout, we may record your agreement to the Terms of Service, license acknowledgment, privacy policy version, timestamp, account ID, payment ID, IP address, user agent, checkout email, and cart contents. This helps verify the terms and disclosures shown at purchase time.

5. Sharing Information

We may share information with service providers who help us operate the website, payment processing, email delivery, hosting, downloads, analytics, security, and support. We may also share information when required by law, to protect rights and safety, prevent fraud, enforce our terms, or complete a business transfer such as a merger or sale.

6. Retention

We keep information for as long as reasonably needed to provide accounts, license access, downloads, support, security, tax, accounting, legal, and dispute-resolution records. Some records may be retained after account closure where necessary for legitimate business or legal purposes.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No website, software, or transmission method can be guaranteed perfectly secure.

8. Your Choices

You may contact us to request access, correction, or deletion of personal information where applicable. Some information may need to be retained for purchases, licenses, fraud prevention, legal compliance, or dispute records.

9. Children

DJ MUSIC TOOLS is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact

Questions or privacy requests can be submitted through the Contact Us page.